Confidentiality & Privacy Policy
Last Updated: 13th March 2026
Inchorroi (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our guests and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://inchorroi.co.ke/ or book a stay at the Inchorroi property.
Please read this privacy policy carefully. By accessing the Site or making a booking, you acknowledge that you have read and understood the terms of this policy.
1. WHO WE ARE
Inchorroi is a private accommodation provider. For the purposes of data protection laws, we are the Data Controller of your personal information.
2. INFORMATION WE COLLECT
We may collect information about you in a variety of ways depending on how you interact with our site and services:
Personal Data: When you make an inquiry or booking, we may ask for personally identifiable information, such as your:
- Full Name
- Email Address
- Mailing Address
- Phone Number
- Payment details (credit card number, expiration date) – Note: We typically use a third-party payment processor and do not store full credit card details on our servers.
- Dates of stay and preferences (e.g., dietary restrictions, accessibility needs).
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the Site.
Cookies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process your booking and manage your reservation.
- Send you confirmation emails, pre-arrival instructions, and check-in information.
- Respond to your inquiries and provide customer support.
- Send you information regarding promotions or upcoming events (only if you have opted-in).
- Improve our website and guest experience.
- Comply with legal obligations (such as local tourist tax reporting or security registration).
4. CONFIDENTIALITY & DISCLOSURE
Confidentiality: We treat your personal information as strictly confidential. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Third-Party Service Providers: We may share your information with trusted third parties who perform services for us or assist us in operating our business, including:
- Channel Managers/Booking Platforms (e.g., Airbnb, Booking.com) if you book through them.
- Payment Processors (to process your financial transactions).
- Email marketing platforms (if you have subscribed).
- Local authorities if required by law (e.g., for guest registration cards required by local police or tourism boards).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites (e.g., local attraction sites, social media pages). We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of every website you visit.
6. SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. We store all personal information on secure servers. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have the following rights regarding your data:
- The right to access – Request copies of your personal data.
- The right to rectification – Request that we correct any information you believe is inaccurate.
- The right to erasure – Request that we erase your personal data, under certain conditions.
- The right to restrict processing – Request that we restrict the processing of your data.
- The right to data portability – Request that we transfer the data we have to another organization, or directly to you.
If you make a request, we have one month to respond to you. Please contact us at the email below.
8. CHILDREN’S PRIVACY
Our website and services are not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
9. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this privacy policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to frequently review this page for any changes.
10. CONTACT US
If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
